Refund Policy
Refund Policy – purepdfs.shop
At purepdfs.shop, we strive to provide high-quality digital books that meet your expectations. Since our products are digital and instantly delivered, we have a strict no-refund policy in place. Please read the details below carefully before making a purchase.
1. No Refunds on Digital Products
Due to the nature of digital products, all sales are final, and we do not offer refunds or exchanges once a purchase has been completed and the book has been downloaded.
2. Exceptions for Refunds
We may issue a refund only in the following exceptional cases:
- You were charged twice for the same product due to a technical error.
- You did not receive the download link or the product due to a system issue, and our support team is unable to resolve the problem.
- The file is corrupt or unreadable, and we are unable to provide a working version.
3. How to Request a Refund (if eligible)
If you believe you qualify for a refund based on the above exceptions, please contact us within 7 days of your purchase at [Insert Support Email] with the following details:
- Your order number
- The email address used for the purchase
- A description of the issue, along with any supporting screenshots
4. Responsibility of the Buyer
- Please review product details carefully before purchasing to ensure it meets your needs.
- If you experience technical difficulties opening or viewing your digital book, we recommend trying different devices or software before contacting support.
5. Contact Us
If you have any questions or need further assistance, feel free to reach out to us at support@purepdfs.shop.
By purchasing from purepdfs.shop, you agree to this refund policy.