Refund Policy
Refund Policy
At PurePDFs, we offer digital books in PDF format that are delivered instantly via download link after successful payment. Due to the nature of digital content, all sales are considered final and non-refundable.
1. No Refund Policy
Once you purchase and receive access to a digital product, we cannot offer refunds, exchanges, or cancellations. Please ensure the product description meets your needs before purchasing.
2. Exceptions
We may consider refunds in the following limited cases:
- You were charged more than once for the same item (duplicate payment).
- The file is corrupted or cannot be opened, and support was unable to fix the issue.
3. Requesting a Refund
If you believe your case qualifies for an exception, please contact us within 48 hours of purchase at support@purepdfs.shop. Include your order number, payment confirmation, and a description of the issue.
4. Technical Support
Before requesting a refund, we encourage you to contact our support team for help with download or access issues.
5. Agreement
By purchasing from PurePDFs, you agree to this refund policy and understand that digital goods are not eligible for standard returns.